Conflict can be either good or bad. We all need some level of conflict to attain our goals, push our personal limits, and to show us what we’re made of. However, the type of conflicts that I’m talking about are disagreements and full-blown disputes.
Having a solid understanding of the principles of conflict resolution can mean that you’re one step ahead of the dispute and already thinking of ways to navigate and negotiate your way to an understanding.
Brooke Spears | The Brand Design 